Ziyarah Travel Insurance FAQ

Explore our Frequently Asked Questions to gain clarity on coverage, claims, and everything in between.

Am I eligible to purchase Ziyarah plan?

Ziyarah is Inbound Emergency Medical Travel Insurance for anyone planning to visit any Emirate in the UAE on a visit visa is eligible to purchase this plan.

What coverage does Ziyarah plan offer?

Ziyarah plan offers coverage for emergency inpatient medical conditions only.

Can I buy the insurance if I am already inside the UAE?

Yes, a visitor can buy Ziyarah if he is already in the country.

I am applying for UAE Golden Visa, which requires me to submit a 6 month travel insurance plan. Can I purchase the 190 days plan for Golden Visa application?

Yes, 190 days coverage plan is applicable for Golden Visa application.

Can I renew my Ziyarah plan after the expiry date?

No, you will need to buy a new Ziyarah plan.

Are pre-existing conditions covered under my Ziyarah plan?

Pre-existing  conditions are not covered under this plan.

Am I eligible for a premium & VAT refund in case I cancel my policy?

There is no premium and VAT refund under this plan.

I do not have a credit card; can I pay in cash? How?

Yes, please approach the nearest Daman Branch for assistance.

I do not have a UAE bank account, can claims payment be made to my account abroad?

Yes, you can have your claims paid amount transferred to an international bank account. 

How can I have my medical emergency claims reimbursed and how long will it take?

You can file your claim through email [email protected] and in Daman’s branches service or points.

The following are the required documents:

  1. Original claim form
  2. Copy of your passport
  3. Proof of travel (boarding pass, flight tickets etc.)
  4. Original itemized invoice with service date
  5. Original prescription for medication

Is health insurance mandatory for UAE tourists/visit visas?

Yes, health insurance is generally required for many UAE tourist and visit visa categories. A valid policy helps cover unexpected medical expenses during your stay and may be required as part of the visa application process, depending on the visa type and issuing authority.

How much does a 3-month visit visa to the UAE cost?

The cost of a 3-month UAE visit visa varies depending on the visa type, issuing authority, and service provider. In addition to visa fees, applicants should budget for mandatory health insurance and any applicable processing or service charges. Check the latest fees before applying, as they may change.