Individuals and Families Health Insurance FAQ

Whom do I contact for more information about Individuals and Families?

You can reach us through our 24/7 call centre on 600-5-32626 or email us at [email protected]

What if I miss my policy renewal date?

If you miss your renewal date, there can be a gap in coverage. Renewal before the expiry date is advisable to prevent gaps in health benefits.

How do I renew my policy?

You can renew your policy on the Daman website, by paying a visit to a Daman branch, or by getting in touch with an insurance broker for support.

Can I upgrade my plan later?

Yes, you can upgrade your individual health insurance policy at the time of renewal by contacting Daman and choosing a higher-level policy that most appropriately meets your healthcare requirements.

Does this policy cover international medical costs?

International coverage is available if specified in the Territorial Limit within your Schedule of Benefits. Refer to your policy documents or contact us for more details.

How long is the policy valid?

The policy is valid for a period of one year and is renewable every year.

Can I cover my spouse and children under my plan?

Yes, you may cover your spouse and dependent children under the same policy.

Is maternity cost covered?

Maternity benefits include prenatal visits, ultrasounds, delivery costs, and post-delivery care, as per policy conditions and terms.

Is dental and vision care covered under this plan?

Certain plans have optional dental and vision coverage. You may review your policy conditions or contact us for further details.

What is the extent of coverage under Individual and Family Plans?

Coverage extends to outpatient and inpatient services, maternity benefits, prescription medication, emergency care, and preventive care, as per policy conditions.

Where can I buy a health insurance plan for myself and my family?

You can buy a health insurance plan on the Daman Website, through Daman branches or with the help of our insurance brokers.

How can the member submit claims for reimbursement?

Members can submit their claim either through the Daman mobile app or the Daman website.

Are pre-existing conditions covered?

Pre-existing conditions are covered if declared on the application form.

Is a medical report required for members during plan enrolment?

Yes, a medical report is required in the below-mentioned scenarios:

  • For members 61 years and above
  • For Newborns aged up to 6 months
  • As and when requested by Daman

What are the available plans?

You can choose from a variety of plans, in compliance with the health insurance law outlined by the DOH and DHA, that suite your requirements. Daman offers various Health Insurance plans for Individuals and Families, including Core & Enhanced series, Care series, in addition to Premier Plan.

How do I choose the right health insurance plan in the UAE?

The best health insurance offers flexible plans, access to an extensive network of hospitals and clinics, comprehensive inpatient and outpatient care, preventive health benefits, and efficient claims processing. Choose a policy that matches your healthcare needs, lifestyle, and budget.

Does the UAE have private health insurance for residents?

Yes. The UAE has a well-established private health insurance system. Residents can choose from a variety of plans that provide access to private healthcare facilities, preventive care, chronic disease management, digital health services, and extensive provider networks across the Emirates

Is your UAE health insurance valid abroad?

Most UAE health insurance plans are designed for treatment within the UAE. International medical coverage may be available under selected plans, but routine healthcare in India or other countries is generally not covered unless treatment outside the UAE is explicitly stated in the policy.

How much does health insurance for a family in the UAE cost?

Family health insurance costs depend on the number and ages of family members, the coverage level, and selected benefits. Plans may include maternity care, children’s healthcare, preventive screenings, and access to a broad network of hospitals and specialists across the UAE. Therefore, the final price varies from one family to another based on the selected plans and healthcare needs.

Which health insurance is best for families?

The best family health insurance includes hospitalisation, outpatient care, maternity benefits, paediatric services, vaccinations, preventive health screenings, and access to an extensive healthcare network. Flexible plans allow families to choose coverage that suits their medical and financial needs.

What are the benefits of having health insurance in the UAE?

Health insurance in the UAE provides access to quality healthcare, extensive hospital and clinic networks, preventive care, specialist consultations, emergency treatment, and chronic disease management. Many plans also include wellness programmes, digital health services, maternity benefits, and cashless treatment at network healthcare providers, subject to the policy terms

Is pregnancy covered in UAE health insurance plans?

Yes, pregnancy is covered under many health insurance plans in the UAE when maternity benefits are included. Coverage typically includes prenatal check-ups, diagnostic tests, delivery, postnatal care, and newborn care, subject to the policy terms, waiting periods, and benefit limits.

Does health insurance cover eye surgery?

Yes. Medically necessary eye surgery is often covered under health insurance. This may include procedures such as cataract surgery, glaucoma treatment, retinal surgery, and other medically required ophthalmic treatments. Coverage depends on your policy terms, medical necessity, and any applicable limits or pre-authorisation requirements.

Is LASIK covered by insurance plans in the UAE?

LASIK is generally not covered by standard health insurance plans in the UAE because it is considered an elective vision correction procedure. However, some comprehensive or enhanced plans may offer partial coverage or discounts through selected healthcare providers. Check your policy benefits to confirm your level of coverage.

Can I add newborns to my Family Health Insurance plan?

Yes, most family health insurance plans allow you to add a newborn to your policy. Coverage and enrolment timelines vary by plan, so it is important to notify your insurer promptly after birth to help ensure continuous health insurance coverage for your baby.

Is dental and vision care covered under a health insurance plan?

Dental and vision care may be included in selected health insurance plans or available as optional benefits. Coverage varies by policy and can include routine eye examinations, prescription lenses, dental consultations, preventive care, and certain treatments, depending on your chosen plan.

What is the extent of coverage under Individual and Family Plans?

Individual and Family Health Insurance plans typically cover hospitalisation, outpatient care, emergency treatment, specialist consultations, diagnostic tests, prescription medications, preventive care, and maternity benefits where included. Coverage levels vary based on the selected plan and policy benefits.

Is a medical report required for members during plan enrolment?

A medical report is not always required when enrolling in a health insurance plan. Depending on the applicant’s age, medical history and selected coverage, the insurer may request a health declaration or medical examination before approving the policy.